HS01 - Support - Topping audio

    The computer can't recognize the USB device after connecting HS01

    · Audio cable was connected improperly. Please Check and reconnect. Try both to connect the USB device to the HS01 before connecting it to the computer, and the other way.

    · USB port incompatibility. HS01 is compatible with USB 2.0.

    · If the USB device already has built-in USB isolation, HS01 is not required.

    · USB cable is faulty. Try to use other USB cables.

    · Try with another USB device. If it works perfectly with another USB device, the HS01 is fine.