No sound

    · The device did not power on. Check the power supply.

    · Check the connections for all devices.

    · Insert connection cables all the way in.

    · Check the volume of all devices and whether they are muted.

    · Too low volume on PC. Please check and adjust the computer system volume, music player volume and driver volume.

    · Select the default output device of your music player or computer as this unit.

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    Noisy playback

    · Try with other songs.

    · The specifications of songs are not supported by this unit.

    · If the noise appears only when playing DSD files, please check and adjust the computer system volume and music player volume to the maximum.

    · Check to see if the problem is with the source, downstream equipment and cables.

    · If the noise disappears after unplugging the USB cable, it may be interference from the source. You could try to add a USB isolation between this unit and the source.

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    One channel with noise/no output

    Check to see if the problem is with the source, headphone and cables. You can try swapping the left and right channel connections and try with another headphone.

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    Channel imbalance

    Check to see if the problem is with the source, headphone and cables. You can try swapping the left and right channel connections and try with another headphone.

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    The volume is not adjustable

    The knob is used to adjust the volume of headphone output. the volume of Line out is not adjustable and is the maximum value.

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    Filtering mode

    Fast roll off linear