B200 - Support - Topping audio

    Can't be turned on

    · Check the power adapter. Only connect the power adapter to a power outlet, not to the unit. If the LED on the adapter blinks or does not light up, the adapter is   defective.

    · Check the power connection.

    No sound

    · The device did not power on. Check LED and the power connection.

    · Check that the proper input source is selected in the front panel.

    · Check the connections for all devices.

    · Insert connection cables all the way in.

    · heck the volume of all device.

    Abnormal sound

    · One channel’s positive output and negative output mayb be reversed, please check and correct it.

    · The cables may not be connected correctly, check and reconnect them.

    · robably overloaded. Try turning down the volume.

    · Check to see if the problem is with the source, downstream equipment and cables.

    One B200 with noise/no output

    · Check to see if the problem is with the source, downstream equipment and cables. You can try swapping the left and right B200 connections.

    Output imbalance

    · Check the gain of each B200.

    · Check to see if the problem is with the source, downstream equipment and cables. You can try swapping the left and right B200 connections.

    IN3 LED: 2 Blinks, Pause 1s (Repeat)

    · Incorrect firmware version. Please re-flash the correct firmware.

    IN3 LED: 3 or 4 Blinks, Pause 1s (Repeat)

    · Firmware upgrade failed. Please re-flash the firmware.

    IN1/IN2 LED: Blinks 1 time a second

    · Negative and positive voltage abnormal

    · Probably overloaded. Try turning down the volume and then reboot the unit.

    · Too low load impedance or short-circuit load

     a  Check if the speaker cables are connected in place. (Note: when connecting the speaker cables, there can be no bare leakage of copper wire touching the metal       enclosure.)

     b  Check if you have followed the connections as per our instructions in user manual.

     c  heck if the speaker cables are defective, try with other cables.

     d  Check if the speakers are defective.

    · Disconnect other devices and reboot. If the problem still persists, your unit may be defective. Please contact the store where you purchased it.

    IN2 LED is on and IN1/IN3 LED blinks 1 time a second.

    · The protection circuit has been activated due to a rise in temperature within this unit. Unplug the power supply and reboot B200 after the unit cools down. Please put the unit in a place having good ventilation.

    VERxx.TXT

    · Show the current firmware version.

    ERRFW.TXT

    · Error firmware. Please re-flash the correct firmware.

    LARGE.TXT

    · Please re-flash the correct firmware. Try to reboot the computer or use another computer.

    UNKOWN.TXT

    · The file does not end with ".Topping". Please re-flash the correct firmware.

    FAILED.TXT

    · Firmware upgrade failed. Unplug and re-plug the power cable, and then flash the firmware again.